Returns & Refunds Policy
At India Tree, we take pride in the quality of our gourmet ingredients and want you to be completely satisfied with your purchase. Due to the perishable nature of our food products, we can only accept returns for items that are damaged, defective, or incorrect.
Return Process
- 1.Contact Support
Email our customer service team within 48 hours of delivery with your order number and a brief explanation of the issue.
- 2.Provide Documentation
Attach clear photographs of the damaged product or incorrect item along with the original shipping label for verification.
- 3.Await Authorization
Our team will review your request and provide a return authorization code or confirm your eligibility for a replacement or refund.
- 4.Resolution
Once approved, we will issue a full refund to your original payment method or ship a replacement product at no additional cost to you.